BS, Elementary Education, Tennessee State University, 1992
MS, Information Science, The University of Tennessee, 2001
Donna has 25+ years of experience in the fields of public libraries, education, and technology. She has held a range of public library jobs from shelving books to management of a branch library location. In 2001, she made the leap to technology, accepting a position at Ingram Content Group as a business analyst, working with the library customer segment, specifically. Over the past few years, Donna has worked as a business analyst and product owner in the fields of educational technology and healthcare. She has recently returned to Ingram Content Group where she works closely with the Library Services division. She is the business owner for three library-facing products.