Technology at SIS - The Essentials

Information Technology Orientation Slides

Information technology is a vital resource for the faculty, staff and
students at the School of Information Sciences. We are committed to ensuring
that the IT resources available at SIS are a useful tool, not a hindrance.
The following IT resources are key components to your experience as a
student at the University of Tennessee. Once you know what they are and how
to use them, you'll have access to most IT resources at UT. A good place to
start is UT's OIT home page. The Office of Information Technology also provides "Show Me" files, which offer video demonstrations with step by step instructions on various computing topics.

We have posted a list of Information and Communication Technology (ICT) Competencies expected of incoming SIS students, and a list of ICT Learning Resources.

Click HERE to go to the login page the School of Information Sciences Information and Communication Technology Skills Self Assessment for incoming students.

NetID

All faculty, staff, and students of the University of Tennessee are
provided with a NetID. When used with its associated password, the NetID
provides access to network-based services at the University. For instance,
you can use your NetID to look up articles in library databases, buy parking
permits, or access the Blackboard course management system. Your NetID is
also used to access your email account on the central mail server.

More Information:

E-mail

E-mail is a vital tool for communicating information among SIS students,
faculty and staff. To facilitate this, the university provides e-mail
accounts at no cost. Incoming students receive an e-mail account created for
them when they are first admitted to the university.

More Information:

Register for a UT Email account - Tmail
Tmail- web access for UT Email
Manage Your Tmail account
UT E-mail Basics
UT E-mail Set-up
OIT Exchange Email Training
UT Email Traffic Center provides real-time information about email "traffic" reports.

Centra Support

Currently, Centra at UT supports Windows 2000, Windows XP, Windows Vista, and Mac OSX 10.4.4+. OIT recommends NOT using Windows Vista Home Basic.

Whether you are a DE student or Campus student, we recognize that you may need additional technical support due to the electronic delivery of classes. As a result, we provide a number of staff and other resources designed specifically for supporting students in Centra classes. Go to the Centra Support page to learn more. Check the current System Requirements to find out if your system will run Centra.

Centra Login Page Select the SIS program from the drop-down list.

Support Phone numbers:

SIS DE Toll-free Help Line: 1-888-378-9338
SIS Local Help Line: 865-974-7913
Centra Toll-free Support Line: 1-877-974-3117
Centra Local Support Line: 865-974-3117

Unix Account

UT provides each student with a Unix account that includes 25 MB of
storage space. This space can be used to store files, eliminating the need
to carry around jump drives. Your Unix account also provides
the means to setup your own personal web page on the web.utk.edu server.
Once you setup your web space, you can access your site by going to
http://web.utk.edu/~yourNetID/.

More Information:

Register for Unix account
OIT Unix Help
Manage Your Unix Account
Unix Account FAQ
VolSpace
SSH FAQs
WinSCP File Transfer Download for Windows (free)
Fugu - A Mac OS X SFTP, SCP and SSH Frontend

Listservs

The school discussion list is a vital part of the communication conduit
between faculty, staff, and students at SIS. Everything from class
announcements to school news gets posted here. If you are a student at SIS
(DE or on-campus), you must subscribe to the main SIS list.

More information:

Anti-virus Software

Because the University of Tennessee wants to do everything that it can to help ensure a secure computing environment, McAfee Anti-Virus is provided free of charge to all faculty, staff and students.

More Information: