Submitted by Anonymous on August 8, 2007 - 12:23pm
Measuring Impact: Cost Justification for Information Services
This workshop shows how tracking the use of externally purchased
content and services helps define the impact of the Information
Resource Center in supporting key business initiatives. This layers on
other ROI concepts and offers the "big picture" view on how to justify
the IRC's costs and, ultimately, its existence.
When: Thursday, April 27, 7:00 p.m.
Location: Hodges Library, 6th Floor Conference Room
Presenter: Allison Evatt of Dialog, A Thomson business
Allison is a 1997 graduate of SIS.
For additional information please contact Mark Dickey at (865) 574-7531 or dickeymw@ornl.gov
The Quantum 2 Leadership Circle
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