Information
- College Unit
- School of Information Sciences
- Position
- Assistant Professor
- Office
- 444 Communications Building
- normore(at)utk.edu
- Phone
- 865-974-5390; May 25--August 15, 614 262-3306
- Web Page
- http://www.sis.utk.edu/~normore
- Education
Ph.D., Experimental Psychology, Ohio State University
M.L.S., Library and Information Science, University of Toronto
M.A., Experimental Psychology, University of Toronto
B.A., Psychology, McGill University
- CV
- http://www.cci.utk.edu/files/u127/cv_normore_2008_12.doc
- Biography
Lorraine Normore is assistant professor in the School of Information Sciences at the University of Tennessee. Before moving to Tennessee, she served as the digital librarian for the Center for Early Literacy Information (2003-2006), as consulting research scientist at OCLC, Inc.'s Office of Research (1997-2003), and as a senior associate research scientist in Chemical Abstracts Service's Research Department (1983-1997). Working as a researcher in industry, Normore has extensive experience in both developing research areas and in working on successful products. At OCLC, she led research projects on interaction design and collaborated with development projects on interface design and functional requirements definition. She provided key input to interface design for the Cooperative Online Resource Catalog (CORC) project which evolved into OCLC's web-based cataloging support tool, Connexion. Normore participated as a member of a functional requirements team for QuestionPoint, LC/OCLC's product offering for cooperative digital reference and helped organize a national workshop on digital reference standards. She led a research program on information visualization and provided practical direction for OCLC products considering the use of visualization. She directed cross-organizational teams in field studies of reference work and of metadata needs in special collections in libraries, museums, archives and historical societies. At Chemical Abstracts Service (CAS), Normore did the interface design on a research project that produced a novel end-user oriented interface for information retrieval for chemists. That product, SciFinder, is still a major service for CAS today. She represented CAS in the Chemistry Online Retrieval Experiment (CORE), an early digital library project, working with researchers from Cornell University, Bellcore, OCLC, and the American Chemical Society (ACS). She collaborated with a research group from the Ohio State University in an in-depth study of the intellectual underpinnings of abstract and index creation. Changes made to the CAS support systems and a follow-on project on the development of intelligent support tools for document analysis were based on that research. Normore provided support for internal user interface work through product reviews, user testing, guidelines development, and training. She also provided human factors consultation for computer systems related acquisition and development projects, including the U.S. Patent Office Automation project. Normore also has set up and managed a number of small libraries. She managed the establishment and operation of the Center for Early Literacy Information for the Reading Recovery Council of North America, a professional society of researchers, teachers, and community members interested in early childhood literacy. Working as a project bibliographer for the Department of Communications Canada, she created a database on communications behavior, specifically on the exchange of scientific and technical information and on problems of the man-machine interface. Earlier, she had worked as the librarian for the Ontario Department of Lands & Forests, Fire Control Branch, in Toronto, Canada, where she created a classified catalog, extending a UDC Forestry classification system and developing an indexing vocabulary for a library of textual materials and associated slides concerned with forest fire control and prevention. Normore has had extensive training in both practice and theory related to the human use of information systems and technology. Her graduate training in experimental psychology and in library and information science, paired with her broad industrial experience, have given her a deep understanding of issues around the use of both information and of technologies that support information use. She has published articles in refereed conference proceedings and journals, book chapters, and numerous technical reports in both the information science and human factors fields. Normore is a member of a number of professional societies. She has been most active in the Human Factors & Ergonomics Society (HFES) and is currently the chair of the Computer Systems Technical Group. She has reviewed for the ACM's SIGCHI conference and for the American Society for Information Science & Technology (ASIS&T). She is also a member of the American Library Association and the American Psychological Association.
History
- Member for
- 2 years 31 weeks
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